Medical HIPAA- Caring For Your Patients….
Our Customer Service Representatives are skilled in handling your patients’ needs. Your clients are greeted by caring agents who have HIPAA compliant access to all relevant information you provide us. Our Customer Service Representatives can screen after-hours medical calls , dispatch messages via HIPAA compliant 2-way “SECURE MESSAGING” to physicians, nurses, or primary care giver and follow a specific medical answering script that you define. All of this is done rapidly with our advanced, computerized call systems. As your service, we provide your patients the ability to contact their physician, nurse, or primary care giver when your office is closed, without the hassle and frustration of trying to navigate through automated voicemail menu systems that never seem to end. We make life more convenient and secure for you and your office staff as well.