Answering Services….
We will handle your calls following the exact procedures you specify. In addition, we can dispatch calls that you need to receive immediately to specific staff or to your on-call personnel via, text message to a cell phone, e-mail, and fax, or any combination to ensure you the highest quality and most efficient delivery of your messages.
As soon as your phone calls ring into us, our qualified CSR gains access to all of your call handling information with specific instructions on handling the account. We can take messages, page your on-call staff, and interact with your clients to your exact specifications.
We focus on attracting, training, and retaining highly skilled professionals. We believe that our people differentiate us in the marketplace and are a key reason why you should consider Alternative Office as your complete answering solution.
Don’t apologize to your customers for not being there to take their call when your lines are busy or your office is closed. Turn to Alternative Office today to provide live Customer Service Representatives for your office.